BRAZIL AIRPORT TAXI · PLAN YOUR JOURNEY
Brazil airport transfer FAQ
This Brazil airport transfer FAQ explains how to book, prepare for pickup and request help. Keep your booking confirmation available for the details that apply to your journey.
BEFORE YOU BOOK
Prepare the details for your journey
Enter your full pickup and destination addresses, then check the suggested locations. Include every traveller, all suitcases and the collection date and time.
For airport journeys, check the airport name against your flight itinerary. A city may have more than one airport, so avoid choosing a pickup on the city name alone.
Compare the available vehicle options and their stated capacity. Then review your addresses, dates and payment details before completing the reservation.
BEFORE YOU TRAVEL
Keep your confirmation close
Follow the pickup instructions supplied with your booking. Airport arrangements can differ by terminal and service, so use the instructions for your own journey.
Check your phone contact details and keep the booking reference ready. If you cannot locate your driver or meeting point, contact support promptly using the details in your confirmation.
Special travel requirements: child seats, pet transport, wheelchair access and bulky equipment need specific details and confirmation. Explore the available transfer service types before you book.
Changes, waiting time and booking conditions
Your booking confirmation and the applicable terms set out your service conditions. Check the waiting allowance, included items and cancellation conditions before travel.
To request a change, provide your booking reference and the revised journey details. A request is accepted only when confirmed by the team.
Read the transfer booking terms and conditions or contact the booking support team for help with a specific reservation.
USEFUL ANSWERS
Brazil airport transfer FAQ: booking and pickup
How do I book a Brazil airport transfer?
Enter your pickup and drop-off addresses on the homepage and select the matching suggestions. Add one-way or return travel, all passengers, luggage, date and time, then review the available vehicles and payment steps.
Where will I meet my driver?
Your driver meets you inside the arrivals terminal hall after baggage collection and customs, holding a nameboard for the lead passenger. Driver contact details and a 24/7 support number are sent before arrival. Follow the terminal and meeting instructions in your confirmation.
What should I enter for passengers and luggage?
Include every traveller, including children, and all suitcases. Tell the team about pushchairs, large bags, sports equipment or mobility aids, and check the capacity of your selected vehicle.
How do I change or cancel a booking?
For changes, contact support with your booking reference and revised itinerary. Standard and executive cars, 5-to-8 passenger minivans, child-friendly, pet-friendly and wheelchair-adapted transfers have free cancellation up to 24 hours before pickup. A 16-seat minibus requires 3 working days’ notice, while 32-to-50 seat coaches require 7 working days. Send the booking reference and cancellation request to support and keep the confirmation.
Is airport meet and greet included?
Yes. Your driver meets you inside the arrivals terminal hall after baggage collection and customs, holding a nameboard for the lead passenger. Driver contact details and a 24/7 support number are sent before arrival. Follow the terminal and meeting instructions in your confirmation.
Are tolls included in the fixed transfer price?
Yes. The fixed price for your agreed journey includes highway tolls, airport parking and standard taxes. There are no surprise charges on arrival. Confirm extra stops, special equipment or itinerary changes before travel so any additional cost is agreed in advance.
How long will my airport or hotel transfer take?
Journey time depends on the route, traffic and local access conditions. Treat the time shown with your route as an estimate. For departures, allow time for traffic and your airline’s check-in requirements, and ask support if you need help planning a pickup.
Can I change the vehicle if my group size changes?
Yes, you can request a different vehicle by contacting the team with your booking reference, revised passenger total and luggage. A larger vehicle depends on availability, and any price difference must be confirmed before the change is accepted. Include children in the traveller total.
Can I book a transfer with more than one stop?
Yes. Add available stops in the booking form or send the full itinerary to the team before booking. Provide each address, the order of stops and any waiting time. Extra stops and waiting must be included in the confirmed price.
How do I pay for my Brazil airport transfer?
Choose an available payment option at checkout after selecting your vehicle. Review the total, currency and journey details before paying. Keep your booking confirmation and payment receipt. Contact support if checkout does not complete, before attempting another payment.
What should I do if my route is not available online?
Contact the team with your airport, cruise port, hotel or other full collection and destination addresses, date, pickup time, passenger total and luggage. The team can check the route and suitable vehicle availability. Do not select a nearby address as a substitute for your actual destination.
How are delayed flights handled?
We track your inbound flight and adjust airport pickup for early arrivals or delays. Your airport transfer includes up to 2 hours of complimentary waiting after the flight lands. Include the correct flight number and contact support if baggage or border formalities take longer.
Your next journey starts here.
Check your route, travel details and available vehicle options.
